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Administration and Technical Support Officer - Building Control

Babergh and Mid Suffolk District Councils
Place of work:
Endeavour House, Ipswich
Salary details:
£20,444 - £23,484 per annum
Job term:
Full Time
37 hours per week
Closing date:
08 July 2022 12:00 PM
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Full time, part time and job share opportunities will be considered.

We are looking for an Administrative and Technical Support Officer to join our team in Building Control.

The successful person will share our values, commitment, and motivation to make a difference for our residents, clients, and communities.

About the role

We are an established and highly respected team providing a regulatory and commercial service to the residents of Babergh and Mid Suffolk and beyond.

We are working together with an integrated staffing structure to provide a joint Building Control Service across the districts with all the benefits of agile working.

With the challenges ahead of helping to bring about culture change within the construction industry, supporting the new Building Safety Regulator and furthering the role of the public sector in upholding standards in the built environment the Building Control team can offer an exciting opportunity which has arisen within our admin and technical support team to work across both authorities.

This position within our busy building control section will allow you to be involved in all aspects of Building Control and Street Name and Numbering administration by providing administrative support to the team in what is a challenging and busy environment. Experience of working within the construction industry and / or local government would be desirable but by no means essential as full training will be given.

The role is to provide administration support in all areas of the Building Control service, including the Street Name and Numbering function and the carrying out of estimating, invoicing and collection of fees. To assist with the provision of accurate information to discharge Land Charge searches. Provide relevant reports to ensure Surveyors and Corporate Managers are kept fully informed and that the Council's have met their obligations under the relevant legislation

Knowledge of the Uniform document management system is preferred but is not essential as full training will be given.

You will:

  • need to be accurate and methodical in your approach
  • need excellent IT skills and be conversant with the Microsoft Office suite of software
  • be provided with full support for career and personal development to fulfil your potential.

As our ideal candidate you will have worked in a similar environment and be a flexible and an organised person who thrives in a customer focused office.

We offer a generous leave entitlement, access to the Suffolk Green Travel Plan, discount scheme and pension scheme.

About you

You will have:

  • an NVQ 3/A level or equivalent knowledge gained through experience
  • demonstrable experience within a relevant job role
  • the ability to analyse and interpret varied situations and problems, and develop solutions to problems / issues
  • good communication skills to exchange orally or in writing information with a range of audiences where tact and diplomacy are important
  • the ability to use basic persuasion, negotiation and training skills
  • general keyboard skills
  • knowledge of Microsoft Office products
  • the ability to use transferable skills, and develops new skills as necessary to provide a flexible resource to meet corporate priorities
  • the ability to work within procedures, where there is freedom to organise own workload
  • the ability to use initiative to respond independently to unexpected problems and situations
  • the ability to work proactively and collaboratively in projects teams from across the services
  • demonstrates a flexible approach to work in terms of being prepared to pick up work outside of own specialism.

About us

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk.

We are proud of the role we play in creating the environment, economy, and communities for our districts.

We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns, 60 conservation areas and with two Areas of Outstanding Natural Beauty (AONB) within our districts, it is little wonder that we are consistently within the top 50 places to live in the UK.

Benefits of working with us

  • Great opportunities for learning and development.
  • Suffolk Coaching and Mentoring Partnership
  • Generous leave entitlement (equivalent to 25 days a year, increasing to 30 days after 5 years’ service, plus bank holidays).
  • Competitive Local Government Pension Scheme.
  • Wellbeing Support Program
  • Employee Assist Program
  • Health Care Options

Visit our Employee Benefits page for further information.

Our ways of working

Work is what we do, not where we go! We are committed to working in a more Hybrid way, with a mix of office, home, and remote based working. (Business needs permitting) This has worked well for us and is something we will be continuing with.

We are committed supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, supporting and enabling our people to deliver the best possible service for our residents.

To find out more

If you wish to discuss the Hybrid working approach for this role, or for an informal discussion, please contact Julie Hammond by either calling on (01449) 724510or by emailing julie.hammond@baberghmidsuffolk.gov.uk

Closing date: 12 noon, 8 July 2022.

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