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Tenancy Management Officer

Babergh and Mid Suffolk District Councils
Place of work:
* Endeavour House, Ipswich
Salary details:
£23,541 - £28,672 per annum
Job term:
Full Time
37 hours per week
Fixed Term
Closing date:
31 January 2022 05:00 PM
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This is a fixed term role or secondment opportunity for two years. Full Time, part time and job share opportunities will be considered.

About us

We’re proud of the role we play in creating the environment, economy and communities for our districts. Babergh and Mid Suffolk have consistently been voted amongst the top places to live in the UK.

Working together across our Councils and with our partners in the public, private and voluntary sectors, we provide excellent services to our 190,000 residents across Babergh and Mid Suffolk – working hard to provide homes, support our communities, boost local economy, protect our environment and keep our districts clean, tidy and safe.

What we are looking for

We have an exciting opportunity for a Tenancy Management Officer to join our team in Housing Solutions with the proper values, commitment and motivation to make a difference for our districts.

This role requires someone dedicated to improving our residents’ access to suitable and affordable accommodation within the Private Rented Sector.

You will have experience of:

  • Managing tenancies and tenants including rental issues, repairs, voids and matching of tenants to properties.
  • Helping with the smooth day to day running of a busy, successful portfolio of property. 
  • Ideally, you will have proficient knowledge of Universal Credit and homelessness legislation. 
  • You should have a working knowledge of Landlord and Tenant Law and be experienced in advising landlords and tenants on their rights and responsibilities. 
  • You will need to develop positive relationships with tenants and private landlords and agents to promote the Councils’ Rent Guarantee Scheme

 Local travel is a necessary part of this role therefore you will need to hold a current, full driving licence.

This role is normally based at our modern and conveniently located office accommodation, however, during the COVID 19 pandemic, we have been working from home and it has worked really well for us.*

We are committed to agile and flexible working (subject to business need), with full time, part time or job share opportunities considered.  Supporting equality and diversity, Babergh and Mid Suffolk District Councils provide opportunity and ambition for all, enabling and empowering our people to deliver the best possible results for our residents.

For an informal discussion about this role please call Team Manager Stephanie Lloyd on 01449 724513 or email stephanie.lloyd@baberghmidsuffolk.gov.uk


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