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Kickstart placements

HR and OD
Place of work:
Home based; South Norfolk House, Long Stratton; Thorpe Lodge, Norwich
Salary details:
National Minimum Wage
Job term:
Part Time
25 hours per week
Fixed Term
Closing date:
20 December 2021 11:30 PM
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  • National Minimum Wage
  • 25 hours per week
  • Fixed term 6 months

If you are unemployed, aged between 16 and 24 and claiming universal credit, you can apply for a six-month job placement through your local Job Centre Plus. A brief overview of the placements available in the Councils is below, for more information please contact your local Job Centre Plus.

Broadland District Council and South Norfolk Council are delighted to be participating in the governments Kickstart scheme, offering a number of placements across the organisation to help young people kickstart their future careers and use the opportunity as a stepping stone to further employment.

During the six-month placement you will be supported to develop your skills and confidence and gain valuable experience of working in a real job. We have several roles available including:

Help Hub Support

  • Assisting people who want some help to get back on board
  • Deal with about 200 people a year
  • Some may be homeless or addressing a challenge in their life
  • Check IT systems for new customer contacts in relation to Covid 19
  • Check other lines of communication for new customer enquiries on other topics
  • Provide administrative support for the team
  • Answer calls and put through to the appropriate team member
  •  Speak to customers and community groups to update records      

Housing and Benefit Customer Advisor

  • Provide information to customers
  • Put customer data onto the system
  • Support customers to use services
  • Meet and greet visitors and make them feel welcome
  • Provide a good customer experience

Trainee Project Assistant

  • Collect information from applications for central heating grants
  • File the data and information
  • Evaluate information from case files
  • Provide administrative support - general filing, answering telephone calls and emails
  • Support Project Coordinator with day to day tasks

Economic Growth Assistant

  • Involve spreadsheet/database management
  • Assist with the gathering and recording of business intelligence
  • Raise purchase orders
  • Respond to routine correspondence and enquiries, signposting to relevant services as appropriate
  • Administration of grant programmes to businesses

Economic Growth – Projects Administrative Support

  • Day to day administration including spreadsheet management and ownership, electronic document management, arranging meetings, electronically filing documents  and writing meeting minutes/notes
  • Support with managing emails
  • Internet based research  to support briefings notes / funding proposals etc  
  • Supporting the team with day to day management of expenditure against budgets
  • Shadowing a senior colleague in attendance at project meetings
  • Shadowing a senior colleague to gain experience of the on site delivery of construction projects

Community Assets Assistant

  • Involve spreadsheet/database management
  • Raise purchase orders
  • Monitor and respond to routine correspondence and enquiries
  • Assisting with small practical repairs and maintenance (e.g. fences, benches, paths & signs)
  • Assist with outdoor education initiatives and guided walks

You'll be supported every step of the way and alongside your placement will be an inclusive development programme aimed at helping you develop the skills needed for a successful long-term career.

This will include:

  • Work diary templates to be completed to log and evidence skills learnt and highlight any areas of concern etc.    
  • Regular 1:1s with your manager
  • Focussed interactive webinar/group training sessions around topics including wellbeing and mental health, skills and qualities.
  • CV creation, including transferable skills and writing personal statements.
  • Application forms, interview techniques including zoom and face to face.
  • Job search including suggested websites.
  • Comprehensive handouts to accompany each session. 
  • One to one coaching session with  IAG trained careers advisor exploring action plan and careers advice

Our benefits package includes:

  • 25 days holiday increasing to 28 days after 5 years’ service plus bank holidays (pro-rata for part time employees)
  • Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)
  • Employer pension contributions of 15% with the option to make additional voluntary contributions
  • Access to our One Team Rewards scheme including discounts in high street shops and restaurants, employee assistance programme and car lease scheme – with more to come!
  • Payroll giving scheme
  • Regular reviews with your line manager, develop a personal development plan, as well as opportunities to undertake training
  • Compassionate leave and sickness entitlement for times of need 
  • Support towards volunteering days in the community and encouragement to be involved with fun activities to raise money for local and national charities.

For an informal discussion about any of these roles, please contact Tracy Harrison at tharrison@s-norfolk.gov.uk

Please note DBS checks will be required for relevant posts.

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