8Days left

Case Checker (Advice Support)

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Reference:
0659
Organisation:
Citizens Advice Ipswich
Place of work:
Ipswich
Salary details:
£19,000 - £22,000 pa
Job term:
Full Time
Hours:
Appointment:
Permanent
Closing date:
08 June 2020 01:00 PM
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37 hpw.

Citizens Advice Ipswich is looking for an experienced Case Checker, Advice Support and cover Advice Session Supervisor, to support our expanding team.

You will:

  • ensure the provision of an effective and efficient generalist advice service to Citizens Advice Ipswich and its clients through case monitoring and advice support to project and volunteer advisers
  • support the training, development, and supervision of client facing staff and volunteers
  • have recent and ongoing experience of casework monitoring, checking and generalist advice work, alongside the ability to prioritise client needs efficiently and work as part of a team.

For an informal discussion, please contact Nelleke Van Helfteren, Deputy Manager. Tel: (01473) 219772. Email: deputymanager@ipswichcab.org.uk

For application forms, please contact Carl Ward, Office Support. Tel: (01473) 219770. Email: bureau@ipswichcab.org.uk

 

 



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