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Outreach Advisers (2 posts)

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Citizens Advice
Place of work:
Salary details:
£17,000 pa
Job term:
Full Time
Fixed Term
Closing date:
16 November 2018 01:00 PM
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Initially 12 months fixed term contract (subject to funding).

An exciting opportunity has arisen for two Generalist Advisers to join Citizens Advice Ipswich's new 'Better Together' team, which will be providing generalist advice to clients through appointments in General Practitioners surgeries throughout the Ipswich area. The roles will be based in the Ipswich area and report to the Outreach Supervisor.

As an Outreach Adviser you will be working in GP surgeries throughout Ipswich, providing advice, help and support to clients referred to you by medical professionals. You will be part of an emerging team and will have the opportunity to help shape the new service provision ensuring that the high standards of Citizens Advice and our values and aims are delivered in a timely manner.

You will be a confident, self-driven and self-motivated individual with recent experience as a trained generalist adviser or have the ability to undertake intensive training to reach the required standard within minimum timescales. You will have excellent communication skills and be able to self-manage your workload and time. You will have a passion for making a difference in the communities where we have a presence by providing a top-quality service for the people of Ipswich.

If you would like to talk about the roles and where they sit within the Ipswich office, please contact Nelleke van Helfteren, Deputy Manager or Sally Oakley, Outreach Supervisor on (01473) 219772.

If you feel you have the relevant experience and would like to become part of this motivated team, please contact Vicki Parish, Administrator on (01473) 219770 or email to: bureau@ipswichcab.org.uk for an application form.

Interview date: 22 November 2018.