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Apprentice Pensions Assistant

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Reference:
SCC03515
Organisation:
Suffolk County Council
Place of work:
Constantine House, Ipswich
Salary details:
7.83 per hour
Job term:
Full Time
Hours:
37 per week
Appointment:
Fixed Term
Closing date:
04 April 2019 01:00 PM
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Fixed term for 12 months.

This role will be in the Pensions Helpdesk and will provide first point of contact help and support to our members. This helps the Pensions team provide the customer with the information they need and help ensure the team meets its service level agreement with its scheme employers.

You will assist in the provision of a proactive, efficient and effective pensions service while being responsible for creating and maintaining accurate records.

As part of this apprenticeship you will be working towards the Level 2 Customer Service Practitioner Standard. Check you are eligible to apply for an apprenticeship

You will ideally:

  • work to a high degree of accuracy
  • have effective and demonstrable communication, organisational and time management skills
  • put the customer at the forefront of everything you do
  • be friendly and build a good rapport with the customer.

For an informal discussion only, please contact Gemma Brothwell on (01473) 260297.

Please read the Job and Person Profile and Apprenticeship Recruitment Brochure before applying for this job.

Please note there is no guarantee of a permanent position. We believe that the experience you will gain throughout your apprenticeship will significantly enhance your ability to find employment inside or outside our organisation. 

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are also committed to flexible working.  For the types of flexible or part time working available for specific roles, please see the Job and Person Profile. Suffolk County Council - welcoming diversity.



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