6Days left

HR Support Advisor (Two posts)

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Suffolk County Council
Place of work:
Constantine House, Ipswich
Salary details:
£18,426 pro rata for part time
Job term:
Full or Part Time
1 x 37 hours per week, 1 x 22.2 hours per week
Closing date:
23 January 2020 11:30 PM
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Position 1 – 37 hpw - HR Helpdesk

Position 2 – 22.2 hpw - HR Transactional Support (3 days Monday, Tuesday and Friday)

We have two opportunities to join the HR Support Team, providing help to employees on a variety of HR matters, offering essential customer service and providing transactional support. Suffolk County Council Human Resources (HR) is an innovative team, keen to provide a value for money and supportive service for employees during times of challenge and change. 

You will:

  • like to help others
  • have excellent communication and IT skills
  • enjoy getting involved in a variety of tasks
  • be self-motivated with a desire to learn
  • share your ideas and work as part of a team. 

Position 1

This post sits within a busy helpdesk involving HR, Payroll and Recruitment queries from a range of customers via phone and email. You will be responsible for maintaining three busy mailboxes along with being the first point of contact for customer calls. 

Position 2

This post sits within the transactional support side of the team covering 5 directorates providing a range of HR support. This role includes processing contracts and new starters with strict deadlines, changes to terms and conditions and leavers. You will also support customers by answering queries via webchat which is fast becoming a popular way to contact HR. 

The HR environment changes swiftly and your ideas will be valued in both the HR Support Team and the wider HR team.

For an informal discussion only, please contact Rob Curtis on (01473) 265436 or Jenni Gissing on (01473) 260258.

Please state in your application which position you wish to apply for.

Please read the Job and Person Profile before applying for this job.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are also committed to flexible working.  For the types of flexible or part time working available for specific roles, please see the Job and Person Profile. Suffolk County Council - welcoming diversity.

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