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Fire ICT Systems Engineer (2 posts)

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Suffolk County Council
Place of work:
Ipswich East Fire Station, Ipswich
Salary details:
Job term:
Full Time
37 per week
Closing date:
20 February 2020 11:30 PM
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Would you like to use your ICT skills in a dynamic emergency services environment?

We are expanding our Fire ICT team to meet the increasing demands for technology with our innovative Fire and Rescue Service. We are looking for two Systems Engineers to help us support our critical infrastructure and respond to national projects such as the Emergency Services Mobile Communications Programme.

We are looking for experienced IT professionals to join our small multi-skilled 24/7 ICT team. Systems you deliver and support will be used by operational crews and other fire personnel to deliver emergency and day to day services to the public.

You will work on the Service Desk, recording and investigating cases, as well as being involved in delivering solutions and developing new work. You will use a range of tools and techniques to resolve issues, from network analysis software to hands-on building of racks and servers.

The role has a diverse remit due to the size of the team and the 24/7 support provided which means you must be hands on and flexible in your approach. You will bring experience, enthusiasm and a commitment to working hard. Given the diverse nature of the team’s work, you may not be expert in all areas from the outset but we will help you to develop within the role in a supportive and positive environment.

The team is based at Ipswich East Fire Station but is responsible for equipment at all thirty-five fire stations across Suffolk and in Combined Fire Control in Cambridgeshire. You will be expected to travel to install and maintain equipment; the team has a support vehicle for use by the duty engineer.

This organisation positively encourages the use of technology to communicate and engage, but in this role you will need to operate across a wide and rural area, so you must either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means.

For an informal discussion only, please contact Ferial Rolfe on (01473) 264365 or email or Mike Button on (01473) 322636 email

Please read the Job and Person Profile before applying for this job.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are also committed to flexible working. For the types of flexible or part time working available for specific roles, please see the Job and Person Profile. Suffolk County Council - welcoming diversity.

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