- Ipswich Borough Council
- Place of work:
- Salary details:
- £25,801 - £27,905 pa
- Job term:
- Full Time
- Closing date:
- 17 July 2019 11:30 PM
A varied and challenging role supporting the Shared Revenues Partnership (SRP) in respect of Housing Benefit, Council Tax Reduction, Council Tax and Business Rates for Ipswich Borough Council, Mid Suffolk and Babergh District Councils.
Experience or detailed knowledge of either Revenues and Benefits or online forms / web-based products is essential for this post and whilst previous technical experience would be an advantage, all necessary training will be given.
Day to day
Reporting to the Business Support Manager you will be providing comprehensive IT and administrative support to Revenues & Benefits and their partners. This includes compiling statistical information, processing Freedom of Information requests, system support and financial reconciliation within the Shared Revenues Partnership.
The work also involves testing and implementing new and enhanced system functionality, such as SMS Messaging, Landlord Portal and the Citizens Access MyAccount, which requires a flexible approach to learning and working.
You should be an effective team player with good communication skills as well as having previous experience of working under pressure to meet deadlines. Your lateral thinking, enquiring mind and ability to remain calm under pressure will benefit this post as will your positive attitude to learning on the job.
For an informal discussion about this post, contact Christina Morley at firstname.lastname@example.org or on (01473) 432678.
Apply online at: www.ipswich.gov.uk/jobs where you will need to log in or sign up to complete the online application form for this vacancy.
Interview date: 30 July 2019.